LivePerson, Inc. (LPSN) Stock

LivePerson, Inc. (LPSN) is a Technology stock trading at $1.53 (as of 2026-07-24), with a market capitalization of $18.63M. Figures are sourced from first-party U.S. SEC EDGAR filings and market data.

LivePerson, Inc. provides conversational commerce software and Gainshare solutions through two segments: Business and Consumer. Its Business segment supports brands’ customer messaging using its LiveEngage technology, and its Consumer segment enables online interactions between experts and users; it offers a cloud-based platform for conversational interfaces and related services sold to a range of enterprises and organizations.

Understand LivePerson, Inc.: how it makes money

LivePerson provides conversational commerce software, including its Conversational Cloud platform, which helps brands and experts connect with consumers through mobile and online messaging, generating revenue primarily through hosted business-to-business services and related offerings.

The profit model is driven by recurring hosted business revenue (Business-to-Business Hosted Services and Recurring Revenue), and the durability of that stream is reflected in Net Revenue Retention (78 percent), while operating results also depend on how much of the gross profit converts into Operating income.

Business quality (Mixed): Clear view of the business model and key operating retention metric, but the provided data does not include a clean, segment-level revenue breakdown for the official Business and Consumer segments.

Bull case

  • Net Revenue Retention: Net Revenue Retention is 78 percent, which indicates the company’s existing customer revenue base is relatively durable.
  • Gross margin: Gross margin is 72.7 percent, showing strong gross-level economics for its software platform.

Bear case

  • Operating margin: Operating margin is -3.1 percent, meaning the company is not currently converting gross profit into operating profit.
  • AI feature usage is not yet universal: Conversations using Generative Artificial Intelligence are 20 percent (and Conversations Leveraging at Least One Generative AI Feature are 17 percent), suggesting limited breadth of AI feature usage in the conversation set.
Valuation — source: SEC EDGAR (first-party)
Price$1.53
Market Cap$18.63M
Price / Sales0.08
FCF Yield-280.1%
Profitability & Growth — source: SEC EDGAR
Revenue (TTM)$243.74M
Net Margin-27.6%
Return on Equity120.3%
Current Ratio1.12
Revenue Growth (YoY)-22.0%
EPS Growth (YoY)467.5%
FCF Growth (YoY)5.6%
Financial Health — source: SEC EDGAR
Altman Z-Score-3.23 (distress)
Valuation vs Sector & Industry
Sector P/E (Technology)34.6
Industry P/E (Business Services)29.7
Smart-Money Activity — SEC Form 4 / 13F / Congressional disclosures
Top Institutional HolderDavidson Kempner Capital Management LP ($1.61M)
Institutional Holders Tracked10
Congressional Trades (recent)1
Company
SectorTechnology
IndustryBusiness Services
CEOJohn Sabino
Employees928
CountryUS
IPO Date2000-04-07

Related Companies (Business model: Closed-End Fund; 8 closest by market cap; US-domiciled)

  • Daxor Corporation (DXR)
  • OFS Capital Corporation (OFS)
  • Rand Capital Corporation (RAND)
  • Local Bounti Corporation (LOCL)
  • Lipocine Inc. (LPCN)
  • Equus Total Return, Inc. (EQS)
  • Lisata Therapeutics, Inc. (LSTA)
  • Investcorp Credit Management BDC, Inc. (ICMB)
LPSN earnings history · LPSN institutional & insider holders · LPSN KPIs & operating metrics · Congress trades · Insider trades · Short interest · Stock screener

Data as of 2026-07-24.

Figures sourced from U.S. Securities and Exchange Commission (SEC EDGAR) filings and market data. Not personalized investment advice.