TTEC Holdings, Inc. (TTEC) Stock

TTEC Holdings, Inc. (TTEC) is a Technology stock trading at $1.37 (as of 2026-08-21), with a market capitalization of $66.66M. Figures are sourced from first-party U.S. SEC EDGAR filings and market data.

TTEC Holdings, Inc. provides customer experience technology and managed services for brands, operating through TTEC Digital and TTEC Engage. TTEC Digital focuses on building and running digitally enabled experiences using CRM, data/analytics, CX technology, and automation, while TTEC Engage delivers omnichannel customer care, tech support, fulfillment, acquisition and retention, plus specialty back-office services. It serves clients across multiple industries including automotive, communications, financial services, healthcare, logistics, retail/e-tail, technology, transportation, and travel, with operations in the United States and other countries.

Understand TTEC Holdings, Inc.: how it makes money

TTEC Holdings provides customer experience technology and services, it designs, builds, orchestrates, and delivers digitally enabled customer experiences for brands, and it makes money by delivering those client services through its TTEC Engage and TTEC Digital offerings.

TTEC's profit model is driven by repeat business from its client base, where recurring Engage revenue is supported by high last twelve-month revenue retention, and future revenue is built through ongoing pipeline and deal activity measured by current pipeline and book-to-bill.

Revenue by segment (latest quarter)
Engage$0.4B
Digital$0.1B

Business quality (Weak): Strengths include high Engage retention and meaningful pipeline visibility, risks include operating performance that is still relatively modest (3.7% operating margin provided) and dependence on continued pipeline conversion.

Bull case

  • Client stickiness in Engage: Engage Last Twelve-Month Revenue Retention Rate is 94.0 percent, and Engage Revenue Retention Rate is 100.0 percent.
  • Pipeline that can support new work: Current Pipeline is 2.0 USD_B and Book-to-Bill Ratio is 96.0.

Bear case

  • Operating margin cushion appears limited: Operating margin for the provided period is 3.7 percent, which can leave less room for cost pressure or execution issues.
  • Pipeline conversion is not guaranteed: Pipeline metrics are only indicators, and the Book-to-Bill Ratio is 96.0, which suggests bookings are below billings based on the provided value.
Valuation — source: SEC EDGAR (first-party)
Price$1.37
Market Cap$66.66M
Price / Book0.73
Price / Sales0.03
FCF Yield61.6%
DCF Value (model)$7.36
DCF Upside vs Price437.2%
Profitability & Growth — source: SEC EDGAR
Revenue (TTM)$2.14B
Net Margin-9.0%
Revenue Growth (YoY)-11.3%
EPS Growth (YoY)82.4%
FCF Growth (YoY)-54.8%
Financial Health — source: SEC EDGAR
Altman Z-Score1.78 (distress)
Valuation vs Sector & Industry
Sector P/E (Technology)33.9
Industry P/E (Business Services)29.9
Smart-Money Activity — SEC Form 4 / 13F / Congressional disclosures
Top Institutional HolderBlackRock Fund Advisors ($39.99M)
Institutional Holders Tracked10
Company
SectorTechnology
IndustryBusiness Services
CEOKenneth D. Tuchman
Employees50,000
CountryUS
IPO Date1996-08-01

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TTEC earnings history · TTEC institutional & insider holders · TTEC KPIs & operating metrics · TTEC financials · TTEC investor presentations & press releases · TTEC SEC filings · TTEC peers · Congress trades · Insider trades · Short interest · Stock screener

Data as of 2026-08-21.

Figures sourced from U.S. Securities and Exchange Commission (SEC EDGAR) filings and market data. Not personalized investment advice.