Freshworks Inc. (FRSH) Stock

Freshworks Inc. (FRSH) is a Technology stock trading at $13.02 (as of 2026-08-20), with a market capitalization of $3.55B and a trailing P/E of 19.2. Figures are sourced from first-party U.S. SEC EDGAR filings and market data.

Freshworks Inc. provides software-as-a-service products worldwide, serving customers using its cloud offerings across business functions. The company was incorporated in 2010 and is headquartered in San Mateo, California, and it changed its name from Freshdesk Inc. to Freshworks Inc. in June 2017.

Understand Freshworks Inc.: how it makes money

Freshworks provides modern business software as a service (SaaS) to customers worldwide, generating revenue from customer usage and subscriptions for its cloud applications.

With gross margin of 84.8% but an operating margin of -3.5%, Freshworks' profit momentum depends on converting SaaS customer retention and expansion into operating leverage, which is supported by Net Revenue Retention of 108.0%.

Business quality (Mixed): High retention signals are provided, but no official reportable revenue segments are included in the provided data.

Valuation: Trades at 15× trailing earnings · $3B market cap.

Bull case

  • Retention-driven growth: Net Revenue Retention is above 100% (108.0%), indicating expanding or recurring customer value over time.
  • Visible future demand: Remaining Performance Obligations are reported at 0.2 USD_B, which can provide forward visibility into future revenue.

Bear case

  • Operating losses despite high gross margin: Operating margin is -3.5% for the latest period, showing that operating expenses are currently outweighing gross profit.
  • Revenue scale is small in the snapshot provided: Reported revenue is 0.2 USD_B for the latest period, so execution on efficiency and growth may be sensitive to spend levels.
Valuation — source: SEC EDGAR (first-party)
Price$13.02
Market Cap$3.55B
P/E Ratio19.2
EV / EBITDA52.9
Price / Book3.97
Price / Sales3.93
FCF Yield6.6%
DCF Value (model)$19.62
DCF Upside vs Price50.7%
Profitability & Growth — source: SEC EDGAR
Revenue (TTM)$838.81M
Net Margin21.9%
Revenue Growth (YoY)16.0%
EPS Growth (YoY)-200.0%
FCF Growth (YoY)-8.1%
Financial Health — source: SEC EDGAR
Altman Z-Score1.92 (grey)
Valuation vs Sector & Industry
Stock P/E19.2
Sector P/E (Technology)33.9
Industry P/E (Business Services)30.0
vs Sector-43.4%
vs Industry-35.9%
Smart-Money Activity — SEC Form 4 / 13F / Congressional disclosures
Top Institutional HolderVANGUARD GROUP INC ($333.70M)
Institutional Holders Tracked10
Company
SectorTechnology
IndustryBusiness Services
CEODennis Woodside
Employees4,400
CountryUS
IPO Date2021-09-22

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FRSH earnings history · FRSH institutional & insider holders · FRSH KPIs & operating metrics · FRSH financials · FRSH investor presentations & press releases · FRSH SEC filings · FRSH peers · Congress trades · Insider trades · Short interest · Stock screener

Data as of 2026-08-20.

Figures sourced from U.S. Securities and Exchange Commission (SEC EDGAR) filings and market data. Not personalized investment advice.